Where should you report your health and safety concerns?

Occupational Safety Standards

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Risk communication refers to the real-time exchange of information, recommendations and opinions between experts and/or officials and people facing a threat (risk) to their survival, health, economic or social well-being. The ultimate goal of risk communication is that every person exposed to a risk is able to make informed decisions to mitigate the effects of the threat (risk), such as the outbreak of a disease, and to take protective and preventive measures and actions.

What should communication in the health area be like?

True and legitimate communication in the field of health is that which is capable of enabling the recipient to distinguish those behaviors that are desirable to promote wellbeing from others that are not.

How to communicate risks?

A risk communication should describe as precisely as possible the risk detected, both its nature and harmful consequences, as well as its location. If possible, solutions should be provided to avoid or control it. It should also facilitate subsequent contacts between the person issuing the communication and its recipients.

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Where is health surveillance regulated?

The Law on Occupational Risk Prevention (LPRL), within the generic framework of the safety guarantee that corresponds to the employer, regulates in Article 22 the monitoring of the health of the personnel in the service of a company.

Occupational safety and health

Occupational safety and health, including compliance with OSH requirements under national laws, is the responsibility and duty of the employer. The employer should show strong leadership and commitment to OSH activities in the organization, and make arrangements for the establishment of an OSH management system that includes the main elements of policy, organization, planning and implementation, evaluation and action for improvement, as shown in Figure 1.

The employer’s policy is to ensure the safety and health of workers, to allocate sufficient resources and personnel to accomplish this task, and to commit to ensuring the participation of workers to achieve it.

The person in charge of OSH is responsible for ensuring a safe workplace, being accountable to management in fulfilling that responsibility, and keeping workers informed. He or she can improve his or her skills by attending training courses.

What should doctor-patient communication be like?

The patient must be able to communicate his or her main symptoms and concerns. The empathic relationship between doctor and patient helps the former to elucidate the diagnosis in the shortest possible time. The affective function determines the emotional states of man in the process of interpersonal interaction.

What are the risk situations?

A situation of risk implies a single or repeated action or circumstances that affect the life and healthy development of a child or adolescent. Violence inside or outside the home, extreme poverty and child labor exploitation are some of them. Below we explain them in detail.

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What is a risk communication program?

Risk communication is an integral component of public health risk management. It focuses on dialogue with those affected and interested and strives to ensure that communication strategies are evidence-based.

Occupational Health and Safety Management System Example

Sometimes there is little uncertainty about the best course of treatment and the physician feels justified in giving very clear direction. There are also times when the patient prefers to be told what to do. Sometimes the burden of having to weigh the different options is too great, especially when the consequences may be serious or one feels too unwell.

As the name suggests, in this type of relationship the physician takes on an almost paternal role, with the values of authority and protection attached to this concept. The physician is clear about the direction of treatment but at the same time is understanding and kind to the patient’s doubts. When this type of relationship is handled appropriately, the patient feels more protected in the face of a reality that is difficult to confront.

In this style of consultation, both the physician and the patient can take the initiative in the relationship, discussing the various treatment options and trying to convince each other of their points of view. When handled well, negotiation can defuse potential conflicts between the two parties.

Who is responsible for the health surveillance of workers?

Who is responsible for health surveillance? The employer shall guarantee to the workers in his service the periodic monitoring of their state of health according to the risks inherent to the work art. 22 LPRL.

Who conducts health surveillance?

Health surveillance is one of the functions of the Prevention Service. In order to be able to carry it out, these services must have at least one doctor and an ATS/DUE with specialized training in occupational health (LPRL, art. 31.3.

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Who guarantees the safety and health of workers?

The Ministry of Labor of Ecuador, concerned about the occupational accidents that occur in the country, especially in high-risk industries such as construction and electricity companies, decided to certify the competencies of workers through Ministerial Agreements 067 and 068.


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Non-healthcare critical infrastructure employees are a diverse population; extra care and consideration is needed for effective and culturally appropriate communications. Translation and interpretation of materials and messages into the preferred language(s) of employees with an appropriate reading level and plain language is critical to ensure successful control and prevention efforts.