Refund to cancelled card
* You may return software after rejecting the terms of the licenses, as long as the software is not installed on a computer. However, software containing a printed software license cannot be returned if the seal or stamp on the media packaging is broken.
Wireless service providers have different service cancellation policies. If you return your iPhone or iPad, your wireless account may not be automatically cancelled. You are responsible for your wireless agreement and any applicable charges associated with your wireless account. For more information, contact your carrier.
After logging in, click the Edit Orders button to view your most recent orders. Find the item you wish to return and click the Return Items link. On the next page, select the items you wish to return and click the Continue button.
Next, verify the items to return and the return address on your address label. Once you have verified your return details, click the Print Now button to print your address label and packing slip. Attach the address label to the outside of your return box. If you need to return multiple items, you can place them all together in one box with the packing slip. We recommend that you use the original packaging if you are returning a computer.
How long does it take Mercadopago to refund a cancelled purchase?
If you uninstall a paid application shortly after purchasing it, you may get an automatic refund. If you want to reinstall the app, you will have to buy it again, and you may not be granted a refund for that purchase.
If you provide your account details or payment details to someone else, there are indications that you are in violation of our policies, or you do not secure your account with an authentication method, we will most likely not be able to issue you a refund.
If your video does not play properly, try these tips to troubleshoot playback issues. If you still want to request a refund or want to return the content for another reason, please see the information below.
When your subscription starts, you cannot get a refund for payments already made. If you do not want to keep this subscription, cancel it. You will continue to have access to it until the end of the period for which you have paid.
If the eBook or audiobook does not load or play, try these troubleshooting steps. If you still want to request a refund or want to return the content for another reason, please see the information below.
Refund to debit card
You will receive an automatic refund if you uninstall a paid application shortly after purchasing it for the first time. If you want to reinstall it, you will need to purchase it again and you may no longer be able to receive a refund for that purchase.
Generally, we do not issue refunds if you share your account information or payment method with another person, if you do not comply with our policies, or if you do not protect your account through authentication.
Once your subscription begins, you will not be able to obtain a refund for any payments you have made. If you no longer wish to use the subscription, you can cancel it. You will continue to have access to it until the end of the period for which you paid.
If you cancel a monthly (or longer) subscription within 48 hours and request a refund, we will refund the cost of the month in which the cancellation was made. Learn more about requesting a refund.
Refunds can sometimes take up to 10 business days. If you are refunding to a payment method within PayPal (such as a linked bank account), please contact PayPal for more details.
How long does a refund to a visa debit card take?
The immediate cancellation always covers the entire order and also includes additional services purchased with an order (seat reservation, bicycle ticket for long distance transport, City mobil and ticket insurance).
You purchased your reduced fare ticket online or by cell phone, but had it sent by post? We offer you a pre-printed form for online exchange or cancellation. Please fill it out and send it along with the tickets to the address indicated on the form or drop it off at a DB Travel Center. If your ticket also includes mandatory reservation items, such as a seat reservation, please also submit the corresponding receipt.
Did you purchase your ticket at a ticket vending machine, via the Telephone Travel Service, at a DB Travel Center or at a DB agency? For cancellation, present your tickets at a Travel Center. If your purchase includes reservation required products, you must bring, in addition to the ticket, also the seat reservation.